So hard to put into words how hard it was to find a real Jacuzzi combination tub for my bathroom. There are plenty companies out there that claim to be all that, but in the end after months of searching and one let down after another, they were all grossly inferior to this one. If you are going to invest in this type of amenity in your home, make sure it is something special. I will not talk too much about other companies, I'll just say this is a superior company. The entire process was very pleasant Ron and Melaine were very patient and accommodating.I am a little bit of a caveman and they made everything simple and clear. Everything I needed, including Pump location, which was especially important. I had limited access for the tub on one side and the others could not accommodate the desired location. Simply because they are prefabricated and for the most part made in China. Bottom line, very little customization and poor Customer Service and I contacted at least 10 or 15 companies. Months of searching paid off! Hydro Massage actually answers their phone lol. They fully customized my two-person corner jacuzzi hydromassage tub to fit exactly what I am looking for and surprisingly so much more. They went above and beyond all I could ask for or think of that I wanted. Instead of a limited number of jets and air nozzle outlets, I ended up with almost double of the jacuzzi jets that are available in the market. I look forward every day to an unforgettable combination of massage, soothing comfort and ultimate relaxation. Most importantly, instead of the typical one HP brush motor, I am getting two 3.2 horse induction motors for the massage jets. That means brushless! This is the newest technology out there and long, long, long lasting! I am getting a significantly larger horsepower motor for the air bubble system and an in-line heater. One of the largest benefits is that this is a freestanding tub, does not require a mortar base or anything complicated and it is very well built. Also, it has a jet massage pillow available. Most of the other ones I researched tirelessly, I would say 99%, do not even offer this or the other options I covered. It was a perfect size for me, 58 inches, with comfort, relaxation, deep water, back and neck Jets, powerful pumps, clean system, two-person, great massage, pain relief, feel better, sleep better, etc. I suffered through all the work of research for you, so do yourself a favor and call Hydro Massage, their spa tubs will not disappoint.
When I found Hydro Massage Products I was looking for deep soaking tub with armrests and wasn’t having any luck with the offerings from bigger brands. I had been to what felt like dozens of websites, into local stores, and a showroom where I could sit in potential options as still came up empty. I spotted one of their models on another site and went to the Hydro Massage home page to see more of what they offered and felt like I hit the jackpot. A very helpful thing they do is list the spec sheet for each model online. This allowed me to send my choices to my contractor and have him review it to make sure I was buying a unit fit for my space as well as my needs.The customer service provided thus far has been outstanding. After reviewing their site I submitted a request for their freestanding brochure. Melaine sent a follow up email and from there we struck up a half-day email exchange where she was able to answer all of the initial and follow up questions I had. This follow through allowed for a quick decision and order placement. It has been a pleasure to do business with Hydro Massage Products thus far, and I am excited for the tub that will soon be on it’s way.
I can't say enough about the team at Hydro Massage. I did a deep dive on the internet to find a massage hydro therapy tub for our remodeled masterbath. Looked at dozens of sites, then, I came across Hydro Massage and instantly knew these were serious therapy tub people with a passion for perfection. I called up and spoke to Ron. This is "Mr. Hydro Massage" the MAN himself and.was.I impressed. Ron asked me the right questions to determine the right tub and configuration for me and my wife. Best of all Ron listened and clearly cares that his customers get the right equipment. We were looking for a 72 X 46 inch drop in combination whirlpool/air spa style that fit two folks and Ron reviewed the best features and jet placement for our therapy needs. He made me confident in Hydro Massage's product quality and committment to build the best tubs in the market. I also have experienced exceptional support from Ron's team with installation tech sheets for my contractor and details about the delivery and set up. The wharehouse/big box hardware places promote low prices but I wanted the highest caliber design, platinum quality materials and workmanship, and outstanding service after the sale from a company that will stand behind what they sell proudly. Thanks to Ron and his team for "checking all the boxes" for us. I am planning a new add-on to our 2nd home and will no doubt call on Ron and the folks at Hydro Massage very soon. "Encore...encore!"
I am so glad I found Hydro Massage. I was desperately wanting a freestanding jetted tub for our new home. The plumbing contractor that I our builder sent us to for all of our plumbing fixtures basically said good luck. They don't really make them and tried to persuade us to accept just a soaker bubble tub. I was determined to get what a freestanding whirlpool tub, so I started Googling. I was thrilled to find Hydro Massage. Not only could I get a freestanding jetted tub they had several options to choose from and they were very responsive and helpful. As soon as our house is finished, I look forward to using my new tub. Thank you Hydro Massage for offering something that is apparently hard to find and providing excellent customer service
I was shopping for a bath tub and read that oxygen could be added to the water. The salesperson at my local plumbing supply knew very little about the oxygen system. I am recovering from Lyme disease and I was very interested because of it’s health benefits. I searched the internet for more information and found Hydo Massage. I had lots of questions and Ron got back to me quickly. He was so knowledgeable I asked it he was the owner. He said yes. It is rare to be able to talk with the owner of a company! He answered all my many, many questions and directed me to the right tub and the right systems for my needs. I highly recommend Hydro Massage! I can’t wait for my new custom tub to arrive.
We just received our SECOND hydro massage tub and I am eagerly awaiting installation. When we remodeled our last house, I chose this tub just based on sitting in many tubs and felt it was the most comfortable. I bought it through a distributor. When we started our current home remodel, I knew which tub brand I already loved and decided to go direct to hydro massage. I called Ron and he listened to what I wanted and asked me some questions (do we have a window behind the tub?) that I had not thought of, but proved very relevant in choosing a tub that would fit the space. I have never bought a tub online before because it is a substantial purchase sight unseen, but I am extremely pleased with the entire process. Ron thought of everything in sizing the tub to me and our space. The purchase process was seamless and we received a carefully packaged tub without any damage. Expect to sign a ton of paperwork and follow their guidelines because you are dealing with an outsourced freight company. Still waiting for the install, but the space is coming along. Honestly, can’t think of any way for them to improve service except make the tubs faster! I have recommended them to my friends.
We were in search of a new freestanding tub for our primary bathroom renovation. I was unhappy with the little information I could find from conventional retail options and took to search via google. I discovered Hydro Massage and was pleased with the wealth of options and with Ron and his team's willingness to answer many question. The price point is very very competitive, they are producing a superior product and are a USA manufacturer. My husband was in the Denver area on business and I arranged for him to meet Ron to actually see the tubs, and sit in one (trying to fit a tall guy in a tub isn't easy). He was able to see first hand the construction quality which is beyond anything we would find else where. Support your local manufacturers and businesses!
Great communication, product arrived in perfect condition and as specified.
It was a daunting task to search out a great therapeutic tub for our bathroom remodel. Time spent online proved challenging until I came across Hydro Massage Products in CO. I left an online inquiry and quickly received a call from the owner. Ron spent the necessary time answering my questions and my contractors more detailed inquiries. As a result we placed our order. We remain hopeful for our soon to be delivered tub!
Building a master bedroom and bathroom on ground floor. I've researched for many months. Talked to the regulars, Jacuzzi, Kohler, American Standard, etc. They all wanted to sell me a tub but didn't want to spend too much time with me. When I called back several times and got different sales people they all recommended something different for me. Finally by accident hit on Hydro Massage Products and spoke with Ron, the owner, builder, salesman, designer, cook and bottlewasher. He took time, spoke with me. Decided what I needed and recommended. Also spoke with his wife. A real AMERICAN, built in America tub, by a family owned business. If I love the tub as much as I enjoyed ordering from this family owned business I will be in dreamland.
I was struggling to find an airbath for our primary bathroom, and I reached out to Hydro tubs. I was impressed because they called me back right away, and was able to walk me through their options and how to get it ordered. Ron was fantastic at walking me through my options and helping me get exactly what I needed! And to top it all off, I was able to get it shipped directly to my house. Highly recommend as their customer service is top notch!
We were so pleased to find Hydro massage products for our whirlpool. Ron and his staff have been thorough and prompt answering any questions. Every step along the way has been easy and can’t wait to use it!
Overall, a hydro massage bath tub is a great investment for anyone looking to add a little luxury and relaxation to their daily routine. With their customizable massage options, health benefits, and ease of use, these tubs are a true indulgence that you'll enjoy for years to come. Give it a try.
Had a problem with the tub getting too hot, owner himself called to figure out a solution and came up with putting a small heater in the tub, hi said he will personally keep an eye on this problem to help fix it. I LOVE THE TUB it’s a life changer for someone that has chronic pain issues.
LOVE my new tub! The jets and blower combo is amazing and I love how deep it is so that both my hubby and I can relax after a busy day. Sleeping better than ever! Hit a few bumps post set up and the customer service team was quick to respond and very helpful in getting us back in our tub. Thank you Hydro-Massage Products for an amazing tub buying (& using) experience!!
Finding the right massage tub was a lengthy process for me because of the specific dimensions I needed. I’m tall, have long legs and have foot neuropathy, I wanted a standalone, combination tub (water and air therapy). I started my search with this argument, ‘standalone hydrotherapy tub”. I focused in on two companies that resulted from this search, Hydro Message and another. I researched the other first and spent countless research hours on their site. I decided to buy from them and contacted them. They promised they could deliver a specific product, so I put an order in. About 2 weeks later they informed me their factory in China could no longer produce the tub I wanted.The next day was a Saturday and I was back on the web looking at the Hydro Massage site. I had some questions so I opened a chat. I didn’t expect a response on a Saturday, but Ron responded. We must have spoken for over half an hour. I asked my questions and he responded way more thoroughly than the first company ever did. He then brought up a lot of topics I never even though about. He told me specifically how the tub was designed to help with my neuropathy. I also love the fact it’s made in the U SA.After my first experience with a company that couldn’t deliver, I decided I wanted to see the tub before ordering. I live in Missouri, but my son lives in Denver. The next time I visited my son, I set up a visit at the Aurora, Colorado facility. The staff was great and again answered all my installation questions. A week after I returned, I ordered the tub. Since my son lives in Denver, I wanted to pick the tub up in Colorado. I took delivery of the tub on June 20th. They had the tub ready when they said they would. I arrive at the Aurora, Colorado shop and they loaded the tub in less than 10 minutes, and I was on my way.Overall, the staff was very friendly, easy to contact and super knowledgeable. They provided everything they said they would, no “over promise and under deliver” with Hydro Massage.
Thank you Ron and manufacturers! We ordered this for a client. She loves it! The tub looks amazing and the quality is impeccable!
I am doing a Master Bath Remodel. I had ordered a tub online from another company and realized when it was delivered that it would be too tall for my space. I frantically had to return the tub and look for a new one with not much time. I had found Hydro Massage tubs during my research and decided to give them a call. Ron answered the phone right away and I explained all that was happening. He was very calm and patient trying to help me and invited me to come and see their tubs. We were looking for a 2 person whirlpool tub. When I arrived, Ron’s son was there to let me sit in the tubs and he gave me a tour to show me the process of building the tubs. I did not feel any sales pressure from Ron or his son. He suggested two and gave me the templates to take home to make sure they would fit before purchasing. We decided on the Rosabella 72” and custom jets for 2 people. They were so easy and patient to work with. I will update my review when I get my tub and can use it.
We finished a master bath remodel last Sept., after putting it off for years. We had a difficult spacing issue, but wanted to fit a tub deck next to a new enlarged shower. We purchased the Hydro Massage Serenity Air Gold Series and I can't express enough how incredible it is! I don't typically take a lot of baths, but kept thinking how nice it would be to have a really nice tub for once.After speaking at length to a supplier in Colorado Springs about many tubs, he told us how incredibly happy his customers had been with Hydro Massage. I loved the idea of the Air series because maintenance was simple and we didn't have the room for anything really elaborate. We ordered the 60 x 36 x 22 Serenity tub. I am 5'4", my husband is 6"1. Definitely on the smaller side, but since it was the only way we could fit it, and my husband said he "probably would never use it", we went ahead. I was concerned about having enough room at the head without bumping against the shower glass. The angle of the back of the tub is absolutely perfect, plenty of space to rest your neck and head, and SO comfortable to sit in! The arm rests are perfectly angled as well, along with the grab bars we had installed (much needed to easily get out of the tub safely). I highly recommend the Deluxe Cable drain kit. It's super easy to reach from anywhere (ours is at the foot end), and placed plenty high to make an effortless reach to use the drain. I love it!I had no idea how well the tub would actually work with just ordering the "Air" series (18 air jets on sidewall with back warmer). I was a bit concerned about that, but wanted the simplicity of care it comes with. It went WAY beyond my expectations! I was stunned the first time my contractors turned it on! I guess I was anticipating it not pushing the water around that much since we didn't get jets, but it was awesome!!! It is truly the most relaxing thing I've ever had, and I now spend way too much time in there! It's absolutely beautiful as well. And my husband, well, after he tried it, he's hooked too! We're both so happy with everything about it! The Enhance Skin Conditioner is amazing as well. I have (had!) pretty dry skin, and it is has worked wonders with that, too. I can't believe how much better my skin looks and feels! Just an extra bonus I never expected.With so many people deciding to take tubs out of their master baths, I'm so very glad we didn't do that! It's a luxurious treat and added much value to our bathroom. Great company and outstanding product - so very well worth it!!Thanks for a truly fantastic, quality product, Hydro Massage!
We ordered Combo Spa Escape Alcove Tub an LOVE ❤️ it!! Ron was there to help guide us thru the proper selection annKevin was there for installation process Very professional company an the shippers were great! Arrived on time an safe n sound! No issues We Thank you both for your time an advise an Highly recommend the company We live in Oregon an tub was made in Colorado but everything went smoothly Please don’t hesitate to buy from HydroMassage!! My husband has used Spa tub daily it truly helps his aches pains AND his restless legsThanks again for all the support!
While looking for a whirlpool tub and trying to sift through all of the cheap (all likely made by the same Chinese company) tubs I came across Hydro Massage. While I liked the the looks and options, I found the website to be a little awkward and didn't really want to call and end up dealing with pressure tactics that are common when you have to call a company.Fast forward a month and the contractor I had hired to remodel the bathroom made 2 suggestions for companies, one was available at Lowe's, the other was Hydro Massage. He went on to tell me that if I was looking for something a little more expensive but better quality I should go with Hydro Massage. Given that, I gave them a call. Ron (the owner) was very easy to talk to, explained some of the differences between options, and when it came time to order was even willing to customize one of their standard offerings with a slightly different jet pattern.The tub was delivered approximately 6 weeks after putting in the order, and was very well packed. It arrived in perfect condition and installation went smoothly. We've only had a chance to use it twice so far but initial reaction is that we are thrilled with it. I'll be posting a follow up review in a couple of months.
I was researching for a bathroom remodel and wanted a combination tub that did both jets and air. Most of the prices were astronomical and had few features. I reached out to this company through their website and the company was very responsive. I love my tub so much. It helps me with my back pain and the foot jets make my feet feel so much better. I highly recommend.
I recently ordered a new massage tub from Hydro Massage. This was for a new master bathroom addition to my home. I was lucky enough to work with Ron. Ron was great in that he walked me through all the different features and add-ons helping me determine which were best for my needs. His recommendations were genuine and not just trying to upsell extras and made me feel very comfortable with my decision. The price that Ron offered me on the tub was the best priced when I compared to the same tub at two other dealers. All-in-all, this was a great experience with great service very responsive to any questions I had. I would highly recommend them.
I am in the middle of an endless house build and was searching the internet for a freestanding tub with jets which is difficult to find. I was also trying to find quality and US built. With many hours of searching I found Hydro Massage. I need some technical info for the plumber rough before the arrival of the tub and the staff was extremely helpful in sending me emailed templates and data to assist in the placement of the piping and electrical outlet for the pump. I have not received the tub yet but will update my review and detail the quality and experience after arrival. More later...
Products made in USA with top notch quality and service. Flexible configurations and geared towards wellness - over and above relaxation. Sales reps were happy to answer questions by phone - helpful, but not aggressive in any way. They stand by their products, and that doesn’t need a hard sell.